OpenText Content Intelligence solutions from the original experts

We provide organizations around the globe with expert products and services for OpenText Content Intelligence and Perspectives.

Content Intelligence
Consulting and Development

As the original developer of OpenText WebReports, Ravenblack brings over 15 years of experience working with OpenText Content Intelligence, WebReports and Perspectives.

Content Intelligence/WebReports Products

Content Intelligence Audits, Reviews & Mentoring

Content Suite Development

Content Intelligence/WebReports Training & Support

Ravenblack are proud to be an

OpenText Technology Registered Partner!

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Content Intelligence
Best Practices and Advice

Learn from our experiences. Discover best practices, advice and practical examples of how to build robust Content Intelligence and WebReports solutions.

How Dynamic Widgets improve the Smart View experience

How Ravenblack Dynamic Widgets makes Smart View more dynamic, customizable, and efficient.

Simple tips to make your WebReports more robust

Simple tips to help developers take advantage of several features designed to create robust WebReports and WebReport applications.

Solving WebReports scheduling congestion

The Ravenblack Multi-Agent Scheduler provides the next generation of managed WebReports Scheduling and solves common issues like scheduling bottlenecks.

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OPTIMIZE CONTENT INTELLIGENCE AND WEBREPORTS

Optimizing OpenText Content Intelligence and WebReports

When a customer approached Ravenblack for assistance with WebReports-based applications on their OpenText Content Suite, we conducted a full emergency review of their system and application while providing the right solutions for their challenges.

This case study outlines how we:

Analyzed our client’s tech environment.
Identified and implemented immediate improvements to their system.
Reviewed and recommended alternative solutions.
Highlighted specific improvement opportunities for our client.
Set long-term architectural guidelines for future deployment.
Provided advice and technical guidance.
Created an interim patch for initial problem resolution.